Wentworth-Douglass Hospital has been named to the nation MOST IMPROVED of the MOST WIRED hospitals according to the results of the 2008 Most Wired Survey and Benchmarking Study released in the July issue of Hospitals & Health Networks magazine.
The 100 Most Wired hospitals show better outcomes in patient satisfaction, risk-adjusted mortality rates and other key quality measures through the use of information technology (IT), according to a new analysis. Marking its 10th year, the Most Wired Survey and Benchmarking Study continues to lead the field in analyses and benchmarking of healthcare IT.
Health IT shows incredible promise in helping to improve the quality and safety of the care hospitals deliver every day. According to Rich Umbdenstock, president and CEO of the American Hospital Association, "the results of the Most Wired survey confirm that today's patient also understands the benefits of IT in improving care and improving the overall hospital experience."
The analysis shows that better outcomes occur among high tech hospitals, but it does not establish a direct causal relationship between technology and outcomes. The satisfaction analysis was conducted jointly with Press Ganey Associates and the quality analysis was conducted jointly with Thomson Healthcare.
"Quality and satisfaction are often tied to key initiatives and goals that hospitals are striving towards through the use of technology and process improvement," said Merrie Wallace, R.N., vice president and solution line manager, McKesson Provider Technologies. "The most successful hospitals use technology as part of an overall strategy and achieve significant results. Those that just deploy technology for technology's sake don't see these types of results."
The Most Wired Survey is conducted annually by Hospitals & Health Networks magazine, the journal of the American Hospital Association, which uses the results to name the 100 Most Wired hospitals and health systems. It focuses on how the nation's hospitals use information technologies for quality, customer service, public health and safety, business processes and workforce issues.