Wentworth-Douglass Hospital
(603) 742-5252
Decrease (-) Restore Default Increase (+) font size
Support Groups
Social Work Services
Spiritual Care
Dental Center
Food and Nutrition Services
Integrative Wellness Services
Concerns and Grievances
Wentworth Homecare and Hospice

Concerns and Grievances

We have multiple ways for patients and employees to express any concerns or grievances.
For more information, please read our Patients' Bill of Rights.

Patient Advocate Services

The Wentworth-Douglass Hospital Patient Advocates strive to meet the needs and interests of each patient and their family. Do not be afraid to express your concerns. If you wish to file a grievance, you may call the Patient Advocate at (603) 740-2823. The grievance process is confidential and you may remain anonymous if you wish.

State of NH Department of Health & Human Services

You may also file a grievance with the State of NH Department of Health & Human Services by contacting the Office of Program Support, Bureau of Health Facilities Administration at 129 Pleasant Street, Concord, NH 03301 or by calling (603) 271-4592 or NH toll free at (800) 852-3345.

Joint Commission

Wentworth-Douglass Hospital strives for Patient Safety and Quality Care. Any patient or employee concerns regarding patient safety should be brought to the attention of Clinical Leaders and/or Administration. Furthermore, patients and employees have the right to contact JCAHO regarding patient care and safety that the hospital has not addressed. To contact Joint Commission, please call (630) 792-5000 or visit their website - Joint Commission (JCAHO).

Bioethics at Wentworth-Douglass Hospital

The Bioethics Committee at Wentworth-Douglass Hospital offers resources to help resolve issues for patients, family and staff. For more information, click here to view the Bioethics Committee's brochure.


Find What You Need

About Us
Social Media Agreement
Joint Notice
Web Privacy Policy
WDH Staff Portal

Centers & Services

Cancer Center
Cardiovascular Care
Joint Replacement
Women & Children's
Physician Offices
Other Services

Conditions & Treatments

Health Information
Ebola Information

Support Services

Support Groups
Dental Center
Social Work
Food & Nutrition
Integrative Wellness
Spiritual Care
Concerns & Grievances
Homecare and Hospice

For Patients

Pay Your Bill Online
Pricing Estimates
Financial Assistance
Interpreter Services
Surgery Preparation
Medical Record Request
Advance Directives
Clinical Research & Trials

For Healthcare Professionals

Work and Life
Financial Well-Being
Career and Growth

The Wentworth-Douglass Health System includes:



Wentworth-Douglass Hospital
789 Central Avenue, Dover, NH 03820
Phone: (603) 742-5252
Toll free: 1 (877) 201-7100