Wentworth-Douglass Hospital
(603) 742-5252
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Concerns and Grievances

We have multiple ways for patients and employees to express any concerns or grievances.
For more information, please read our Patients' Bill of Rights.

Patient Advocate Services

The Wentworth-Douglass Hospital Patient Advocates strive to meet the needs and interests of each patient and their family. Do not be afraid to express your concerns. If you wish to file a grievance, you may call the Patient Advocate at (603) 740-2823. The grievance process is confidential and you may remain anonymous if you wish.

State of NH Department of Health & Human Services

You may also file a grievance with the State of NH Department of Health & Human Services by contacting the Office of Program Support, Bureau of Health Facilities Administration at 129 Pleasant Street, Concord, NH 03301 or by calling (603) 271-4592 or NH toll free at (800) 852-3345.

Joint Commission

Wentworth-Douglass Hospital strives for Patient Safety and Quality Care. Any patient or employee concerns regarding patient safety should be brought to the attention of Clinical Leaders and/or Administration. Furthermore, patients and employees have the right to contact JCAHO regarding patient care and safety that the hospital has not addressed. To contact Joint Commission, please call (630) 792-5000 or visit their website - Joint Commission (JCAHO).

Bioethics at Wentworth-Douglass Hospital

The Bioethics Committee at Wentworth-Douglass Hospital offers resources to help resolve issues for patients, family and staff. For more information, click here to view the Bioethics Committee's brochure.

 

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Address

Wentworth-Douglass Hospital
789 Central Avenue, Dover, NH 03820
Phone: (603) 742-5252
Toll free: 1 (877) 201-7100